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Nexus IT helpdesk

Tell us what is wrong. We will take it from there.

You do not need the technical name. Describe the problem or request a defined job, and a real person confirms the next step, scope and price before any work starts.

Describe the problemRequest a defined job

Small jobs welcome. No managed-service contract needed.

Tell us what is going on

Pick the closest match. No technical terms needed.

Something is not workingEmail, Wi-Fi, a computer or printer needs fixing.I need computers or equipmentBuy business hardware, delivered and set up.Business email or Microsoft 365Set up, move or protect your business email.Better cyber securityProtect accounts, devices, email and backups.Manage suppliers & purchasingSuppliers, approvals and invoices in one place.Keep track of devicesOne register of who has what, and where.Ongoing IT supportNexus looks after your technology every day.Something elseDescribe it in your own words and we route it.

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IT Help

Printer installation or repair help

One-off assistance for an existing USB, Wi-Fi or network printer that will not install, scan or print reliably.

What is included
  • Driver and connectivity check
  • Install on required computers
  • Test print and scan
Business Growth

Business domain, website and branded email launch

Establish a professional digital identity with business-owned domain records, a clear website, branded email and a controlled handover.

What is included
  • Domain and ownership setup
  • Professional website and enquiry route
  • Branded business email foundation
Governance & Assurance

Technology governance and operating control

Regain control of systems, suppliers, access, change, risk and continuity when technology responsibility has become fragmented or depends too heavily on one person.

What is included
  • System ownership and decision-rights matrix
  • Vendor, licence, access and change governance
  • Risk, corrective action, continuity evidence and management reporting
Business Growth

SEO-ready business website and conversion setup

A professional business website built to be discoverable, measurable and ready to turn Irish search, social and referral traffic into genuine enquiries.

What is included
  • Responsive website with technical SEO and structured content
  • Google Search Console, Bing Webmaster and conversion-event setup
  • Consent-controlled analytics, Meta, Clarity and campaign measurement options
Business Growth

Customer website or web application

Create a secure customer-facing website or web application that explains the offer, captures demand and connects to the right business process.

What is included
  • Customer journey and content design
  • Secure responsive website or web application
  • Enquiry, analytics and operational integration
Business Growth

Customer journey, marketing and satisfaction automation

Connect permission-aware customer communications, follow-ups, surveys and service recovery so growth and satisfaction remain visible.

What is included
  • Customer journey and consent review
  • Campaign, follow-up and survey automation
  • Satisfaction reporting and service-recovery workflow
Networking & Firewalls

Trusted business email and brand protection

Help customers recognise genuine business email while strengthening the domain against spoofing, unknown senders and avoidable trust failures.

What is included
  • Sender, domain and identity trust review
  • Anti-spoofing protection and enforcement plan
  • Authenticated brand-logo readiness
Device Management

Business mobile-device management

Controlled mobile-device setup for businesses that need consistent applications, settings, restrictions and remote visibility.

What is included
  • Deployment guidance
  • Policy and application setup
  • Initial device enrolment
IT Help

Wi-Fi connection and coverage help

One-off help for devices that will not connect, unreliable business Wi-Fi or coverage that does not reach the people who need it.

What is included
  • Connection and coverage review
  • Router, access-point and device checks
  • Agreed fix and testing

Common jobs, explained

Irish based · security, privacy and quality by design

Your information deserves controlled handling.

We minimise the information collected, restrict access by role and keep accountable delivery records. Customer solutions are designed for EU-region primary data hosting; any service-specific processor, exception or transfer safeguard is identified during scope.

ISO/IEC 27001:2022Information security management
ISO/IEC 27002:2022Security control guidance
ISO/IEC 27701:2025Privacy information management
ISO/IEC 27018:2025Cloud personal-data protection where relevant
ISO 9001:2015Quality management
EU GDPRData-protection principles and obligations

Our delivery framework is aligned with relevant EU GDPR principles, ISO/IEC 27001:2022 information-security practices and ISO 9001:2015 quality-management practices. Alignment does not represent independent Nexus Digital certification. Data location is confirmed for each production service before an EU-only commitment is made.

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