Legal

Cookie policy

Cookies are small files a website stores on your device. This policy explains which ones we use and how you can control them.

Effective 23 September 2026

Strictly necessary

These keep the website secure and working. They do not need your consent and cannot be switched off.

NamePurposeDuration
nexus-cookie-consent-v1 (browser storage)Remembers your cookie choices so we do not ask on every visitUntil you clear it or change your choice
sb-…-auth-tokenKeeps you signed in to the customer portal and staff workspaceYour signed-in session

Analytics and marketing

With your analytics consent, Google Analytics 4, delivered through Google Tag Manager, measures public page visits, contact-link clicks and successful enquiries. Google tags do not load before you allow analytics. Private portal, staff and authentication pages are excluded. We do not send enquiry contents, names or email addresses as analytics event properties.

Google Analytics can use _ga and _ga_… cookies to distinguish browsers and sessions, normally for up to two years. You can withdraw consent using Cookie settings; we stop tracking and remove these cookies from this website. Blocking or declining analytics does not stop you using our services. No advertising tags are configured by this integration.

Change your choices

Use the Cookie settings link at the bottom of any page to review or change your choices at any time. You can also delete cookies in your browser settings.

For more about how we handle personal data, see our privacy notice.